Head of Operations (m/f/d) (Berlin)

Description *Hashtag You* is a young, ambitious and fast growing
technology-enabled brand builder in the field of direct-to-consumer
e-commerce. Founded by an experienced team with a track record of
launching and scaling DTC brands, we set ourselves apart with state
of the art technology & operations, best in class marketing,
creative content and a strong community of loving customers. All
these provide the backbone to the fast growth of our brand
portfolio.*AVA & MAY* is the first brand incubated in the
vertical of home & wellness and is one of the fastest growing
DTC brands in Europe. We are just about to launch the next chapter
of our journey – with new categories, products, collaborations and
manifold growth opportunities!We are looking for a *Head of
Operations* (m/f/x) who gets excited about building operations at
scale for fast growing multi-country Direct-to-Consumer (DTC)
brands. Your tasks * Lead all operational topics for all brands
under Hashtag You including inventory planning, supply chain
management, fulfillment, logistics and customer service* Lead and
mentor a team of 15+ people across various operational and customer
service sub-departments* Extend department structures and processes
to support launch and scaling of new brands* Drive
internationalization by building scalable and cost efficient
operations for new European markets * Be the primary contact person
to manage operational relationships with 3rd party providers such
as 3PL fulfillment center, carriers, manufacturers etc.* Work
closely with founders to continuously improve operations by
introducing new solutions and process automation Your profile *
Degree in Business Administration or any other relevant field* 6+
years of work experience in operations or supply chain in a high
growth E-Commerce company* Prior experience in a fast scaling DTC
brand or startup would be beneficial* Excellent communication and
analytical skills are a must* Solution orientation with a mindset
of looking beyond obstacles* Native level German and English
language skills Benefits * Opportunity to solve operational
problems unique to social media driven e-commerce* Get exposure to
a fast paced company builder and work alongside experienced
founders* Shape the development of operations for fast growing,
multi-country direct-to-consumer brands* Become part of an
ambitious, international team in the heart of Berlin* Your own
Macbook, public transport ticket, office drinks & snacksSounds
like a fit? We cannot wait to meet *you*!