Commerce Cloud Functional Architect (Munich)

Description :

The Functional Architect is responsible for business process
consulting and delivering quality service and solutions to clients
by understanding client needs and implementing a solution that
provides successful results and outcomes for the client. This
position acts as a liaison between technical and non-technical
staff to ensure the solution meets the client’s business needs and
completed to Magnet360 and Mindtree’s highest standards.

Successful Salesforce Functional Architects not only have a
depth and breadth of understanding in Salesforce technology, but
are also able to maximize technology’s benefit by applying business
value in context and communicating solutions and options to various
levels within our clients’ organizations. Individuals who are
innovative, creative, curious, detailed, and solution driven are
best fits for this role.

Skills Required :

B2C COMMERCE (DEMANDWARE)

Role :

Participate in team collaboration to understand project
requirements and translate those requirements into clear and
comprehensive user stories

· Develop proposed solutions to clients and prospects by
articulating approach and strategy as it directly relates to
meeting project and business objectives

· Drive soft-sales (up-selling opportunities) or articulate
these opportunities to the appropriate channels

· Exceed expectations of the customer by providing a
high-quality solutions and service, in order to create a mutually
beneficial outcome

· Understand the intended audiences for the solution, purpose of
engaging these audiences, and validate against objectives and
success metrics

· Professional Services consulting with emphasis on business
processes, organizational change management, training and user
adoption.

· Communicate any updates of project status and elevate project
concerns to Project Lead

· Understanding of Agile methodologies, especially
prioritization and management of flexible scope

· Provide future-looking solutions and recommendations based on
forthcoming Salesforce releases

· Identify and communicate internal and project process
improvement opportunities

· Ability to prioritize and work across multiple projects
simultaneously and adapt to shifting priorities

· Participate and lead client facing Sprint demo(s)

· Keep current on new technologies as they relate to Salesforce
and general application development

· SFCC B2C configuration or development or equivalent commerce
experience.

· Manage and maintain a collaborative working relationship with
clients and consistently deliver high-quality services

· Participate in project closure and “lessons learned” debrief
process

· Help to ensure project(s) achieve their intended results.
Bring forward recommendations on projects to achieve even greater
results

· Improvement to and maintenance of Business Consulting Services
processes and templates

· Ability to think on your feet and learn new things quickly

Experience:

· Strong consulting/professional services experience

· Strong Salesforce, cross-cloud platform experience

· Strong knowledge of commerce cloud – B2C

· Excellent communication skills (written, verbal and visual)
with the ability to interface with clients and internal team
members at all levels (executive to staff)

· Proven ability to successfully lead client facing meetings
including working sessions, demos, and requirements gathering

· Excellent relationship management and interpersonal skills

· Possess extensive experience and judgment in planning for and
accomplishing goals

· Experience in collaborating with offshore resources
preferred

· Mentor other members of the business consulting team

· Understanding of Agile methodologies, especially
prioritization and management of flexible scope