Claims Expert (m/f/x) (Munich)

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100%;} Claims Expert (m/f/x) About Swiss Re Swiss Re is one of the
world’s leading providers of reinsurance, insurance and other forms
of insurance-based risk transfer, working to make the world more
resilient. We anticipate and manage a wide variety of risks, from
natural catastrophes and climate change to cybercrime. At Swiss Re
we combine experience with creative thinking and cutting-edge
expertise to create new opportunities and solutions for our
clients. This is possible thanks to the collaboration of our 15,000
employees across the world. We offer a flexible working environment
where curious and adaptable people thrive. Are you interested in
joining us? About the Role We are seeking a highly motivated and
experienced Claims Expert to join our Property & Casualty
Business Management team in Munich reporting to the Head Property
& Casualty Business Management Northern, Central and Eastern
Europe. In this role, you will be responsible for handling an
important, large and complex claims portfolio on behalf of Swiss Re
Europe S.A., Niederlassung Deutschland. The claims portfolio
consists of a wide range of claims of all lines of business with a
strong focus on, but not limited to, German clients with local and
global reach. Key Responsibilities: Manage the Property &
Casualty in-force portfolio by ensuring state-of-the-art claims
management for the area of responsibility. This includes handling
of books of business on „referral“-basis in line with the current
Licensing and Permanent Establishment (LPE) framework. Ensure
alignment on reinsurance market losses throughout the Swiss Re
Group globally. Develop and implement client claims strategies and
services within the client cross functional teams and deliver on
functional, operational, financial and strategic targets across the
Property and Casualty Business Management value chain. Develop and
foster client relationships with strong emphasis on claims
counter-parts in cedent’s and broker’s organisations with the aim
to achieve most possible business impact. Build and maintain
relationships with internal stakeholder groups and support pursuit
of their respective goals (Client Management / Underwriting /
Actuaries / Key Case Management / „Solutions“ and transactional
partners). Ensure feedback loop on a continuous basis, particularly
to Underwriting and Client Markets community. Display Thought
Leadership by delivering impactful external local and global
publication and demonstrating expertise through webinars and
speaking engagements. Drive portfolio management and monitoring
activities seeking to avoid negative surprises whilst identifying
trends and patterns that provide relevant insights for risk
evaluation and pricing purposes. Work closely together with the
Solutions and Transactions Teams for the local markets; contribute
to their initiatives and activities, develop claims journeys and
interact with TPA’s and Service Providers where needed. Develop
and/or co-create claims solutions and services for clients /
markets that hold the potential for scalability and monetization.
Lead of ad-hoc initiatives and projects locally and globally.
Maintain representation in market bodies and expand network of
industry contacts for core claims responsibilities (i.e. clients,
attorneys, adjusters, surveyors) and claims solutions (Claims
Service Providers, TPAs, Insurtech). Provide mentorship to and work
close with Claims Operations colleagues. About the Team This is a
great opportunity for you to be part of our team of nine other
experienced Claims Experts based in Munich and Copenhagen. You work
closely together with Business Management colleagues across
different locations as well as Client Markets, Underwriting,
Transactions and Solutions teams and other stakeholders. You will
handle client and stakeholder relationships at all levels of
seniority. Your legal background enables us to evidence Thought
Leadership activities, adequate market and cross functional team
representation as well as excellent portfolio monitoring. About You
Degree in Law, preferably as a fully qualified lawyer. Proven track
record of strong reinsurance / direct claims handling experience in
Property & Casualty Lines of Business. Engaging personality
living the senior role by setting an example in respect of
commercial mindset, client centricity and knowledge sharing.
Experience in the primary insurance industry is a plus. Strategic,
analytical and conceptual thinking with an entrepreneurial mindset,
passionate about delivering results. Pronounced inter-personal and
communication skills / emotional intelligence; ability to build
relationships / engaging with others, building commitment, taking a
cross-functional view. Self-driven entrepreneurial personality with
an abundance of energy and a high level of frustration tolerance
and resilience. With strong interpersonal skills, you are a change
agent who encourages others, coaches effectively and promotes team
work. Being self-aware, you establish trust through open,
transparent communication and you empower others through effective
knowledge sharing and guidance. Excellent verbal and written
communication skills in German and English. Strong „Can-Do“
attitude / high degree of self-initiative. Seasoned personality to
represent Swiss Re at clients‘ senior and executive management
level. Strong negotiation skills and sensitivity to cultural
differences. Willingness to travel We are looking forward to your
application! We are an equal opportunity employer and value
diversity at our company. We do not discriminate on the basis of
race, religion, color, national origin, gender, including gender
identity or expression, sexual orientation, age, marital status,
veteran status, or disability status. Swiss Re offers modern work
models and attractive work places that allow all employees to adapt
to changing work preferences and life phases.