SuccessFactors Talent Lead Consultant (Langen (Hessen))

SuccessFactors Talent Lead Consultant Job category: Consulting Work
location: Home Based Office location: Mörfelden-Walld, DE
#job-location.job-location-inline { display: inline; } Contract
type: Permanent Job type: Employee Spacer Job description
SuccessFactors Talent Functional Lead Consultant Role description:
The lead functional consultant is responsible for the
implementation of a single SuccessFactors Talent module within an
overall programme or projects implementing SuccessFactors covering
both the internal and external (client facing) activities required
for successful implementation. Applying best practices, country
specific knowledge, and technical know-how they will ensure that
the solution fits the client’s requirements and specifications. The
role ensures that all HR Consulting Services programmes or projects
deliver the right quality of deliverables into a customer’s
Production environment such that NGA meets the client’s
expectations for go live and provides a platform for a long and
mutually beneficial relationship. The role has responsibility for
delivery according to the appropriate implementation methodology
(FastTrack or SAP Activate) for the programme and for ensuring it
is used and applied consistently within the programme. The role
also supports the Sales function with scoping, due diligence,
solution design, estimating and SoW creation and review for all
projects to ensure the full scope of an implementation is known and
documented. Main responsibilities: Solution Design Lead/Support the
required workshops as laid out by the methodology, ensuring all
decisions are accurately captured and recorded in relevant
workbooks. Define and document the overall configuration of the
SuccessFactors module(s), making the correct balance between
business, technical and functional requirements and constraints, as
well as the compatibility with different solution components.
Provide the Program/Project Manager with an overview of
feasibility, viability and overall risk of the solution to be put
in place Follow up during the whole project cycle to ensure the
solution meets the architectural requirements Validate the final
solution implemented at the client Support in the delivery of
solution workshops to clients and the completion of required
documentation. Provide subject matter expertise to all technical
and functional resources assigned in the project Participate in
implementation meetings (client-facing and internal) as appropriate
to ensure activities are completed Ensure successful transition to
maintenance teams, either NGA or other Support project resources in
defining solutions in the event that a challenge arises during
delivery to ensure that delivery is on time and within budget
Deliver presentations internally and externally to engage with
stakeholders and as part of the implementation process Pro-actively
communicates and reports risks and status to the Project Manager /
Program Lead and project team members e.g. Status Reports, progress
and next activities Data Migration Organize and support the data
mapping with client and implementation teams (NGA or Third Party
Providers) Ensure the client fulfil their responsibilities in term
of data management, in particular with their data cleansing and
data transformation Be familiar with data security procedures and
requirements of both NGA and the client and ensure these are
respected as part of the process Pro-actively maintain an action
tracker to ensure the issues are addressed before final customer
testing Pro-actively anticipate project data issues and identify
gaps in data that require addressing With the data validation
expert, organize the validation and reconciliation points in the
data migration process Obtain sign off on data migration
deliverables from key stakeholders Track activities in the local
data migration plan and respect timelines. Integrations Support the
Technical resources in the definition of integration requirements
Support in the delivery of integration solution workshops to
clients and the completion of required documentation. Test
Activities Carry out agreed NGA Testing and ensure all agreed
issues are corrected prior to customer testing. Support the
execution of customer testing and facilitate resolution of issues
and queries raised during the testing process liaising as required
with relevant stakeholders, partners and internal teams) Provide
highest level of quality assurance, ensuring that agreed
deliverables are produced according to established procedures and
standards. Support discussions in evaluating the impact of decision
on eventual workarounds for the project and post go live BAU and
optimize processes Go-Lives Support the Project Manager in cutover
planning with the Customer Carry out production migrations
according to the agreed plan People development Provide
deliverables and project objectives for other functional resources
assigned to the project to complete Mentor more junior and/or less
experienced resources Act as the primary escalation point within
projects for all issues related to the implementation. Ensure that
lessons learned activities from a functional viewpoint are
completed Ensure that own knowledge of the SuccessFactors and NGA
products and offerings, methodologies, and tools are kept
up-to-date Client Relationship Management Manage client
relationship within projects and client expectations effectively
Expend existing client relationships by identifying opportunities
for upselling and renewals Ensure that we have referenceable
clients with targeted Customer Satisfaction and Net Promoter Score
Practice Development Participates actively in the definition of
global standards Drives continuous improvement initiatives with
project teams by provision of feedback to Products team on
recommended additions/improvements to the standards (FastTrack or
SAP Activate) as identified during the life of the project. Perform
cross-functional solutions & offerings (HRC, HRT, DHR, HRO)
alignment to identify and monetize opportunities while serving
client needs Sales support Support in the development of proposals
and pricing where needed Attend sales meetings with clients to
present the solution and support the sales process Main
accountabilities: Is accountable for Delivering consistent
solutions for NGA clients within the boundaries of the standards
defined by NGA and the capabilities of the SuccessFactors modules
Driving the client to adhere to the standard NGA solutions aligned
with SuccessFactors product capabilities Finding workarounds where
gaps exist between client expectations and contractual agreements
or standard solutions and processes Documenting these gaps and
their proposed resolution in particular addressing the impact on
project timelines and budgets Following up on the solution set up,
testing, data migration and deployment in close collaboration with
client teams, end users, testers, delivery teams, partners and
other stakeholders Keeping abreast of current NGA solutions,
SuccessFactors products and their future road map to ensure that
knowledge required to stay current is gained. Negotiating and
influencing revenue generation through the change control process
and when participating in the sales process Ensuring that lessons
learned are documented and shared amongst the NGA community
Developing and maintaining strategic relationships across NGA
business lines Required experience: Mandatory 6+ years working
experience in HR services delivery or HR consulting 3+ years in
implementation of SuccessFactors Talent products (such as PMGM,
LMS, RCM/RMK, ONB, COMP, SUCC & DEV) Experience of at least one
end to end global (more than 5 countries) deployment project
involving SFSF Talent Modules in a Lead capacity. Demonstrated
communication and presentation skills Desirable Several years of
experience with SuccessFactors products, ideally more than one
module, or a complete area (Employee Central, Talent, Learning,
Reward, Recruiting) Understanding and experience of data migration
processes in support of HR solutions and project implementations
Experience in testing services and systems in a SaaS Technology
setting Experience delivering client facing design workshops
Required educational background: Mandatory Bachelor or Master
degree with a Business or Technical emphasis, or equivalent
Business Experience SuccessFactors Professional Level Certification
in PMGM SuccessFactors Professional Level Certification in one or
more additional modules (EC, ONB, RCM, RMK, LMS, COMP, SUCC &
DEV) Proficient in German and English Language PC Literacy – Word,
Excel and PowerPoint (advanced level). Desirable SuccessFactors
Associate or Professional Level Certification in one or more
additional modules Advanced HRIS, Project, or Process Management
certification and/or experience